Privacy Policy
Last Updated: July 2026
The Old Stonehouse Yandoit ("we", "our" or "us") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or interact with us.
What Personal Information We Collect
We may collect personal information including:
Your name
Email address
Phone number
Postal address
Booking details and accommodation preferences
Dietary requirements
Payment information (processed securely by our payment provider)
Information you provide when making an enquiry, subscribing to our newsletter or contacting us.
How We Collect Your Information
We collect personal information when you:
Submit an enquiry through our website
Make a booking
Purchase a gift voucher or product
Subscribe to our mailing list
Contact us by phone, email or social media
Interact with our website.
Our website may also automatically collect certain information such as your IP address, browser type, pages visited and website usage through cookies and analytics tools.
Why We Collect Your Information
We collect your personal information to:
Process and manage accommodation bookings
Respond to enquiries
Provide customer support
Process payments
Send booking confirmations and important service information
Improve our website and guest experience
Send occasional marketing communications (where you have opted in).
You may unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us directly.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.
We may use services such as Google Analytics to collect anonymous information about website traffic and performance.
You can choose to disable cookies through your browser settings, although this may affect some website functionality.
Disclosure of Personal Information
We may disclose your personal information to trusted third-party providers who assist us in operating our business, including:
Booking and reservation systems
Payment processors
Website hosting providers
Email marketing platforms
Professional advisers where required.
We only disclose information where necessary to provide our services or where required by law.
We do not sell or rent your personal information to third parties.
Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure.
While we use commercially reasonable security measures, no method of transmitting information over the internet is completely secure.
Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate or out of date.
To do so, please contact us using the details below.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
Third-Party Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external websites.
Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions, concerns or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us:
The Old Stonehouse Yandoit
390 Yandoit Creek Road, Yandoit, VIC, Australia
Phone: 0407 806 778 / 0417 709 668
Email: info@yandoitstonehouse.com.au
ABN: 80 325 415 800